PGH Home Renovations respects your privacy. This policy explains what information we collect, how we use it, and the choices you have — consistent with Pennsylvania and applicable U.S. privacy law.
Information We Collect
We collect information you voluntarily provide when you request an estimate, contact us, or engage our services:
- Contact details — name, phone number, email address, and property address.
- Project details — the type of work you are interested in, project scope, and any notes you share in our quote form.
- Communications — the content of calls, emails, and messages you send us.
- Usage data — basic, non-identifying analytics about how visitors use this website.
How We Use Your Information
We use the information we collect to:
- Respond to estimate requests and schedule consultations.
- Prepare proposals, contracts, and project documentation.
- Communicate with you about your project and our services.
- Improve our website and service offerings.
- Comply with legal obligations and protect our rights.
Data Retention
We keep your information only as long as needed to provide our services, respond to inquiries, and meet legal or record-keeping requirements. When no longer needed, we delete or anonymize it.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us using the details below. If you are a Pennsylvania resident, you may have additional rights under state law. We will respond to verified requests within a reasonable timeframe.
Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is fully secure, so we cannot guarantee absolute security, but we work to protect your data appropriately.
Children's Privacy
Our services are intended for homeowners and adults. We do not knowingly collect personal information from children under 16. If you believe a child has provided us information, please contact us and we will delete it.
Changes to This Policy
We may update this policy from time to time. We will post the updated version here with a revised "last updated" date. Continued use of our site after changes indicates your acceptance of the updated policy.
Contact Us
Questions about this policy or your personal information? Call (412) 797-6202, email info@pghhomerenovations.com, or write to PGH Home Renovations, Pittsburgh, PA · Allegheny County.
